In this Shared Experience, leaders from the legal sector and healthcare communications will share practical insights from their AI journeys, exploring what the two sectors can learn from each other about governance, risk, adoption and the changing role of human expertise.
Nico Caplin leads AI governance, workflows and platform adoption at leading London law firm Slaughter and May. Piers French Head of AI and Digital at Helios, is responsible for AI strategy, planning and implementation. With Rhiannon Meaden, HCA Foresight Committee Board Member, as moderator.
We'll explore:
What can healthcare learn from legal?
How has the legal sector approached AI governance, risk, confidentiality, workflow redesign and adoption — and what lessons might translate to healthcare communications?
Where are the sectors different?
What is unique about healthcare communications, particularly around evidence, scientific credibility, patient impact and stakeholder trust? And where might healthcare already have lessons for other regulated industries?
What can we learn from each other?
What common challenges are emerging around AI adoption, changing workflows, developing skills and deciding where human expertise remains essential?
The session will be deliberately practical and experience-led, with the speakers sharing what they've learned from real-world implementation — including what hasn't worked, where expectations have changed, and what they would do differently now.
The conversation will finish with a simple question for the HCA community:
What should we do differently tomorrow.
