HALF DAY COURSE
Listening is an important part of great communication skills, but one that’s often overlooked. A lot of the time, we’re so focused on what we want to say and staying on message, we forget the fundamentals of conversation.
For truly effective communication, business people must hone their listening skills. They need to make sure they fully understand the whole message - not just the content, but the motivation behind what’s being said, the circumstances around the situation, even what things that are being left out of the conversation.
This half day course will teach you how to build trust through suspending your own agenda and understanding the needs of other people. You will learn to use effective questioning to gain important insights, find common ground, and shape future strategy.
This course is aimed at:
- Anyone who has to engage and influence others
- Team leaders
- Those that have to engage externally on behalf of their company or lead negotiations.